milliWatched Support

Help and troubleshooting for milliWatched. For the fastest resolution, include your device model, iOS or iPadOS version, and the app version.

No email, no password

Contact

Tap below to open your default email app with a pre-filled message.

If you do not include a reply address in your email, support may not be able to respond. Please do not send your private account code — it is the only thing that opens your account, and support never needs it.

Your account & your devices

milliWatched has no email address and no password. Your account is a code held in your device's Keychain, which iCloud carries to your other Apple devices. If a second device is not showing your diary:

  • Sign into the same Apple Account on both devices.
  • Turn on iCloud Keychain in Settings → Apple Account → iCloud → Passwords.
  • Open milliWatched and give it a moment — it syncs when the app becomes active.
A device that made its own account will have its own diary. There is no way to merge two, so set up the second device before logging much on it.

Troubleshooting / FAQ

  • How do I log something I watched years ago? Choose a precision first — Exact, Month, Year, Approx or Unsure — then the value. "Over five years ago" and "no idea" are both real answers, and the diary shows them as you gave them.
  • I watched it twice. Log it twice. Each viewing keeps its own date, rating and note; nothing is overwritten.
  • Why does "Where to watch" look empty? It leads with the services you have chosen. Pick yours in You → Streaming services, or tap Others to see everything available for that title.
  • Wrong country for streaming and release dates? Set it in You → Your country. milliWatched only ever asks for a country, never a finer location.
  • How do people follow me? Give them your sharing ID from the You screen. Following is one-way: they see your diary, and you decide separately whether to follow them back.
  • How do I stop someone seeing my diary? Block them from their row in You → Followers & following. Blocking removes the follow in both directions and cannot be got around by anyone changing their sharing ID.
  • Can I hide when and how I watched something? Those are hidden by default. Followers see what you watched, your ratings and your comments; dates and viewing methods are switched on by you in You → Sharing & privacy.
  • My sharing ID is out in the wild. Replace it in the You screen. The old code stops finding you, and everyone already following you is unaffected.
  • How do I delete my account? You → Delete everything. It removes your diary, your list and your account from the server immediately. There is no undo and no way to recover it.
  • Where does the film and TV information come from? The Movie Database, with streaming availability from JustWatch. The app never contacts them directly — see the privacy policy.
Include in your email:
  • App version
  • Device model
  • iOS / iPadOS version
  • What you were doing, and what happened instead
  • Steps to reproduce + screenshots if helpful

This product uses the TMDB API but is not endorsed or certified by TMDB. Streaming availability is provided by JustWatch through TMDB.